If you're thinking about buying a laser from anywhere else, don't do it. The guys at HPC ALWAYS deliver, both pre and post sales. Until you've owned a laser and based your business model around it, you may not understand how important after sales service actually is. Trust me, it's critical, and HPC deliver it !!
I have used this company for many products power supply cooling unit etc and I find them to be amazing so helpful there customer service is fabulous that good that I have now returned to order an other machine today. The reassurance of having these guys on the end of the phone with all there advise and experience is worth its weight in gold and they go out of there way to help in any way they can so big big thank you HPC LASER
I want to thank you and your team for the excellent service we received on Wednesday. What a fabulous machine. A special word of thanks goes to your engineer, nothing was too much trouble for him. During the visit, the installation was seamless and he was both professional and helpful throughout.
I just wanted to let you know how amazing my engineer was today! He went over and above to make sure I was confident with the maintenance and happy with the machine. So friendly and full of helpful tips!!! Not that I have experienced anything other than this 5 star service from HPC before but I just felt he deserves a mention!
Our new laser cutter arrived today. We would just to let you know that we thought your engineer was fantastic. All 6 of us agreed that this is by far the best training we have ever had in school. He was very patient, extremely knowledgeable and no question was too much hassle. He took time to let us all try out the machine and explained everything very thoroughly, and never rushed us. Thanks again. We are very happy and can't wait to start using it with our classes.
The Design & Manufacture teacher has asked me to pass on to you know how pleased he was with the expertise and professionalism of your engineer. I hope that you pass this information on to him, and thank you again for helping me out so quickly.
Thank you for arranging the visit of your service engineer yesterday. Your engineer was excellent. His professionalism, knowledge, friendly non-patronizing manner and efficiency was so refreshing. We look forward to using your services in the future. Please pass my thanks onto the team.
Just a quick email of thanks, we are very happy with the machines. Your engineer was an excellent educator and was very thorough in his teaching method. He didn’t whinge about our long hours and did a great job. So overall very happy with the machines and the training and installation service, a great start to our relationship.
Hello, We just wanted to say a huge thank you to the engineer for getting the machine set up yesterday, the stairs proved very difficult but somehow they managed to get it all the way up. He did a great job setting it up and showing us how to use it, thank you once again for all the hard work!
HPC Laser are specialists in laser engraving and cutting machines and CNC routers and have supplied over 4500 Laserscript machines into a global client base.LEARN MORE
Operating from our headquarters in West Yorkshire, we build machines to customer requirements and stock a huge range of spare parts for rapid delivery.LEARN MORE
We offer a true class 1 compliant range of CO2 laser machines satisfying the most stringent safety demands, particularly when used in education and other sensitive installations.LEARN MORE
With a team of highly experienced engineers offering machine delivery and installation your new equipment will be handled with professionalism and care.LEARN MORE
Whether you choose onsite training when your machine is delivered or free of charge training at our Halifax showroom, you’re guaranteed to get the best possible start.LEARN MORE