Customer Reviews and Testimonials
Dear all at HPC,
Finally I have found a moment to drop you a line to thank you all very much for the service I received during the purchase of my new 6040Pro.
This was a big investment for me and something I could not take lightly. I was very impressed with the quality of service I received during my initial research phase, through to the final delivery and installation. You have all been extremely helpful, very straightforward with your information and generous with your time (on the trial day). Please pass on an especial thanks to Phil for his patience and calm manner in explaining all that was necessary during installation and training the other week.
I am steadily getting to the grips with the machine and I am sure I will master it’s full potential in the coming months.
I will have no reservations in recommending you where I can, as it has been a pleasure to deal with a company that provides an excellent ‘old fashioned’ proper service!
Thank you to you all.
Best wishes and kind regards.
Just a quick email to say how much we appreciated the excellent training we received when our laser cutter was delivered yesterday. Phyllip (Rigg) was very patient with us, he was clearly knowledgeable regarding the machine and a very confident teacher.
Unfortunately we delayed him somewhat, for which we apologise, but he was most gracious and made sure that we understood everything necessary to get us safely started. Please pass on our thanks.
Head of Design and Technology
The Hollyfield School
'' I'm a Design Technology Teacher in Cheshire but have also recently started a small business in my spare time making personalised wedding stationary.
In February, after visiting various companies including Universal, Mantech and Radecal, I decided to purchase a 6840 laser cutter from HPC Laser with the upgrade to a 60W Tube.
I can honestly say I've never been happier with my decision, Chris and the rest of the staff at HPC are a great bunch of people. The training and support when I picked the laser up was excellent and the next day I was up and running and I haven't had any problems with the laser at all. That was until last Friday night, completely due to my own fault, I broke my laser cutter (I wont go into any details!). Anyway, Saturday morning I rang HPC in desperation, hoping they could save me, and they did. Amazingly, Chris turned up at 8:30pm! on Tuesday night after and 18 hour round trip to a customer in Devon and fixed my laser.
This is the exact reason I decided to buy from a reputable company like HPC, the quality of after sales support. And the laser is amazing, we have a universal at school and it can't achieve the quality of engraving that my 6840 does.
I definitely recommend HPC to anyone who is thinking of buying a laser cutter for their school. ''
Thank you for the information that you passed onto me, it enabled me
to quickly get the laser cutter up and running again. This is the
third time you have managed to do this.
The staff of Alder Grange School are grateful for your time and
patience that you have shown to us.
We wish to congratulate you on your after sales service which has been
We had a lovely experience purchasing our laser cutter from HPC Laser. Visiting their showroom to see working models helped make the decision easier, and once purchased it was delivered quickly (ours was in stock and arrived within a week). We've had nothing but laser cutting success since.